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Luseyl Wholesale Official Policy

Privacy Policy

Professional wholesale service begins with trust. This policy explains how Luseyl Wholesale protects retailer and customer information while supplying menโ€™s shoes, clothing, and fashion products across Somalia.

01

Our Privacy Promise

At Luseyl Wholesale, Somaliaโ€™s trusted menโ€™s fashion wholesale supplier, we respect every retailer and customer relationship. This policy explains how we handle information when you contact us, request prices, place wholesale orders, arrange pickup or delivery, or use our website.

02

Information We Collect

We collect only the details needed to serve retailers professionally, prepare wholesale orders accurately, coordinate delivery, and provide reliable business support.

  • Identity and contact details such as name, phone number, email, WhatsApp number, shop name, and business name where relevant.
  • Pickup and delivery details such as address, city, landmark, district, destination, transport instructions, and receiving contact information.
  • Order details such as selected products, sizes, colors, designs, quantities, wholesale prices, invoices, and order history.
  • Payment references such as receipt numbers or confirmation screenshots, but never your PIN or password.
  • Website usage details such as device type, browser, pages visited, and basic cookie information.
03

How We Use Your Information

Your information helps us provide an accurate, professional, and dependable wholesale experience from the first inquiry to final delivery.

  • Prepare wholesale quotations, confirm product availability, verify quantities, and process retailer requests.
  • Arrange pickup or delivery, coordinate destination details, and send wholesale order updates.
  • Verify payments and protect retailers and customers from fraud, duplicate transactions, or order mistakes.
  • Respond to retailer and customer support requests through phone, email, WhatsApp, or website forms.
  • Improve our menโ€™s shoes and clothing range, wholesale service, retailer experience, and online service quality.
04

When We Share Information

We do not sell retailer or customer information. We share only what is necessary to complete wholesale orders, coordinate services, protect our business, or comply with legal responsibilities.

  • Delivery and transport partners may receive limited address, phone, destination, and receiving-contact details to complete the order.
  • Payment providers may receive limited details to verify transactions.
  • Website and service providers may process limited information needed for hosting, analytics, messaging, order management, or support.
  • Authorities may receive information only when legally required or necessary to protect rights and safety.
05

Payments & Sensitive Details

For accounting, wholesale invoicing, and payment verification, we may keep transaction references and payment confirmations. We never ask retailers or customers to share mobile money PINs, passwords, or full card credentials.

06

Cookies & Website Tracking

Our website may use cookies to improve security, remember basic preferences, support account and order functions, and understand how visitors use the website.

  • Essential cookies help the website function properly.
  • Analytics cookies help us improve popular pages, product browsing, retailer journeys, and online service quality.
07

How We Protect Your Data

We use reasonable safeguards to reduce unauthorized access, misuse, loss, or disclosure of retailer and customer information.

  • Access to retailer and customer information is limited to relevant authorized team members.
  • Payment, quotation, invoice, and wholesale order information is handled carefully for verification, accounting, fulfillment, and support.
  • Fraud prevention checks may be used for unusual or high-risk activity.
08

Your Choices & Rights

Depending on applicable law, you may request access, correction, deletion, or a copy of your information. You may also ask us to stop marketing or wholesale promotional messages.

  • Request access to information we hold about you.
  • Ask us to correct inaccurate contact, business, pickup, delivery, or order details.
  • Request deletion where legally allowed.
  • Opt out of promotions by contacting us or following unsubscribe instructions.
Contact & Support

Need Help With Your Privacy Request?

Our support team is ready to help with privacy questions, retailer information updates, wholesale order support, payment verification, delivery questions, and business assistance.

Call Support Send Email
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Company Luseyl Collection
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Email Us info@luseyl.com
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Call for Wholesale Orders 6090
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Visit Luseyl Wholesale Bakaaro Market, Howlwadaag, Mogadishu, Somalia
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Opening Hours Sat - Thu : 7:00 AM - 9:00 PM